Terms and Conditions

Welcome to SohailMedUSA! These Terms and Conditions outline the rules and regulations for using our e-commerce platform for surgical products. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

1. General Terms

1.1 These Terms and Conditions govern your use of our website and services. By accessing our site, you agree to abide by these terms. If you do not agree, please do not use our services.

1.2 We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our site. Your continued use of the site constitutes acceptance of the modified terms.

2. User Obligations

2.1 You agree to provide accurate and complete information when creating an account and making purchases. It is your responsibility to keep your account details confidential and to notify us of any unauthorized use.

2.2 You are responsible for all activities that occur under your account. You agree to use our site in compliance with applicable laws and regulations and not to engage in any prohibited activities.

3. Product Information

3.1 All product descriptions, images, and prices provided on our site are accurate to the best of our knowledge. However, we do not guarantee the accuracy or completeness of this information.

3.2 We reserve the right to modify or discontinue products at any time without prior notice. In the event of a product discontinuation, we will make reasonable efforts to notify you and process any pending orders accordingly.

4. Payment Terms

4.1 All payments must be made through the payment methods available on our site. You agree to provide accurate payment information and authorize us to process payments for your purchases.

4.2 Prices and availability of products are subject to change without notice. We will not be liable for any errors in pricing or availability and will notify you of any discrepancies.

5. Returns and Refunds

5.1 Our return and refund policy allows you to return products within 30 days of receipt for a full refund or exchange, provided the items are in their original condition and packaging.

5.2 To initiate a return, please contact our customer service team with your order details. We will provide instructions for returning the items and processing your refund.

6. Legal Disclaimers

6.1 Our site and services are provided on an "as is" basis without any warranties of any kind. We disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6.2 We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our site or services.

7. Contact Information

7.1 If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@sohailmedusa.com

Phone: +1-800-123-4567

Address: 123 Surgical Lane, Suite 456, MedCity, CA 90210, USA